Make sure that the latest Windows updates are applied. If it isn't set to Started, double-select the WebClientservice, select Start, and then select OK. In the list of services, locate the WebClient service, and then make sure that its status in the Status column is set to Started. (Be aware that the cookie will eventually time out.) To do this, follow these steps:įollow the appropriate step for your operating system:įor Windows 8, select Start, type services.msc, and then press Enter.įor Windows 7, Windows XP, and Windows Vista, select Start, select Run, type services.msc, and then press Enter. To keep the connection after you restart the computer, make sure that the WebClient service is running. We recommend that you also add the following Microsoft 365 URLs to the Trusted sites zone:Īfter you have added each site to the Websites list, select Close, and then select OK.Ĭheck the status of the WebClient service (Here, the placeholder contoso represents the domain that you use for your organization.) Repeat this step for any additional sites that you want to add to this zone. In the Add this website to the zone box, type the URL for the SharePoint Online site that you want to add to the Trusted sites zone, and then select Add. Select the Security tab, select Trusted sites, and then select Sites.
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